Redopapers creates circular stationery from surplus materials. We transform leftovers from the graphic industry into unique planners, notebooks, and agendas. We are a small company with big ambitions. To steer our growth in the right direction, we are looking for an Office & Customer Care Manager who can bring structure, tie up loose ends, and ensure everything runs smoothly.
What will you do?
Delight customers – You are the first point of contact for our amazing customers: online shoppers, businesses, organizations, and sales platforms. You ensure smooth order processing and handle inquiries with care.
Maintain administrative order – From managing inboxes and logistics to stock management, calendar coordination, and reporting—you keep an eye on everything and make sure all details are correct.
Create structure and efficiency – You bring order to our internal processes and implement new systems to help us work smarter and faster.
Support the team – From planning to communication, you assist the team wherever needed so that everyone can play to their strengths.
Who are we looking for?
- You are an administrative organizational talent, detail-oriented, and hands-on.
- Service-minded: You gain energy from supporting and unburdening others, seamlessly combining administration with human interaction.
- You love creating structure, clarity, and focus amidst chaos. Your favorite Redopapers product is undoubtedly one of our planners.
- You are open to new technologies and quickly adapt to different tools.
- Your Dutch is excellent, and you can easily switch to English when needed.
- You thrive in a small, creative team where you work independently.
What do we offer?
A versatile role in a young and innovative team. Your desk in our co-working space in Deurne (Antwerp) is ready, along with friendly co-workers. We don’t count hours—we count successes. You can manage your work schedule flexibly. The Redopapers community is enthusiastic, supportive, and incredibly rewarding—we truly have the best customers!
Additionally, you can expect:
- A permanent contract (4/5th - 32 hours), a 3/5 contract is also discussable
- 16 legal holidays + 2 extra holidays + 9.5 ADV days (reduction of working time).
- Meal vouchers.
- Hospitalization insurance.
- Bicycle allowance.
Does this sound like you?
Send your CV and a motivation letter before March 16th to hello@redopapers.com. We look forward to meeting you!
Linde & Olivia